Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Mahaba collects, uses, stores, and protects your information when you use the platform.
1. Information We Collect
We may collect information you provide during registration and profile updates, including username, email address, WhatsApp number, gender, year of birth, county, looking-for preference, profile photo, bio, interests, and payment-related records.
2. How We Use Your Information
We use your information to create and manage your account, display your profile, help people discover and connect with you, process Premium subscriptions, send notifications, improve safety, prevent abuse, and operate the platform.
3. Profile Visibility
Your public profile details may be shown to other logged-in clients for discovery and connection purposes. Sensitive account information such as passwords is never displayed publicly.
4. WhatsApp Numbers
Your WhatsApp number may be unlocked to eligible clients based on platform rules such as Premium access or connection features. You should only share information you are comfortable using for platform connections.
5. Payments
Payment records may be stored for subscription management, audit, support, and fraud prevention. Payment processing may involve third-party payment providers such as mobile money or payment gateway partners.
6. Notifications & Emails
We may send you in-app and email notifications about account activity, likes, profile views, matches, Premium activation, payments, platform updates, and safety notices.
7. Security
We use reasonable technical and administrative safeguards to protect your data. However, no online system is completely risk-free. Keep your password safe and report suspicious activity immediately.
8. Data Sharing
We do not sell your personal data. We may share limited information with service providers necessary to operate the platform, process payments, send emails, prevent fraud, or comply with lawful obligations.
9. Your Choices
You may update your profile, change your photo, block users, report profiles, or request support regarding your account. You may also unsubscribe from certain non-essential communications where supported.
10. Data Retention
We keep your information for as long as needed to provide the platform, comply with legal requirements, resolve disputes, enforce our Terms, and maintain security records.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of Mahaba after changes means you accept the updated policy.
12. Contact
For privacy questions, account support, or data requests, contact the Mahaba support team through the official contact channels provided on the platform.